Staffing

The LTC Training Dilemma: Finding the Right Training Company

Every day, a typical long-term care (LTC) organization experiences many training-related challenges. Worker skill and performance gaps and an Read More »

Allendale’s ‘CNA of the Year’

It’s a May afternoon at the Allendale Community for Mature Living in Bergen County, New Jersey. Residents are gathered in the courtyard, waiting Read More »

An information-based approach to staff efficiency

The clock ticked 11:00 p.m. and still no nurse for the Medicare unit. The agency called and said the last bill had not been paid and they would not Read More »

Gain and retain an activity professional

Hiring the right activity professional is one of the key elements in providing residents with quality of life. Not only must he or she be dynamic, Read More »

“Settling in” team transitions smooth moves at La Posada

La Posada took on this task by creating a settling in team to facilitate the large move in a timely and organized manner. Team members visited each Read More »

Human Resource Solutions for Nursing Homes

The business of being an employer is hitting the nursing home industry hard. This is especially true in the areas of staffing and government Read More »

“Staffing Is Not a Complex Problem”

According to Dawson, who heads the prestigious Paraprofessional Healthcare Institute (PHI) and was a key contributor to the recent Institute of Read More »

Turning negative feedback into positive results

Why do so few people enjoy being on the receiving end of feedback or show such little enthusiasm for a performance review session? In the case of Read More »

Creating a Successful Workforce Culture

Few would argue that turnover in long-term care has been out of control for a long time, despite repeated research projects and surveys examining Read More »

¿Cómo se dice ‘multicultural’?

When Michael walks through the halls of his facility, he has trouble understanding what his staff members are saying. It's as if they're speaking a Read More »

Thanking employees for a job well done

Three employees of the Penacook Place Nursing and Rehabilitation Center were big winners in the grand prize drawing at the end of the fi rst year Read More »

Delivering negative feedback in a positive manner

We no longer “shoot the messenger” who delivers bad news, but you wouldn't know that judging by how uncomfortable some managers are when delivering Read More »

Striving to be employers of choice

Quality resident care that enriches quality of life and independence is the primary service of senior living communities. What most senior living Read More »

Just who will take care of mom and dad?

Predicting the future for nursing facilities and assisted living is a staffing challenge. Read More »

Caring about culture

For days after moving into Lancaster Health Group's Lake Shore facility in Chicago, a woman refused to allow herself to be bathed or to receive help Read More »

Loneliness, helplessness, and boredom

Bill Thomas, MD, founder of the Eden Alternative, has familiarized the hallmarks of institutionalization—loneliness, helplessness, and Read More »

More volunteer power: The Dorotha C. White Foundation

Across America, we adopt orphans from other countries, domestic-born babies, and foster children. We adopt highways. We adopt laws. These efforts Read More »

Coping with mortality

Apreviously occupied room is now empty because the resident has passed away. Pictures still hang on the walls, clothes fill the closet, personal Read More »

Dealing with difficult people

Theodore Roosevelt said, “The most important single ingredient in the formula of success is the knack of getting along with people.” Unfortunately Read More »

Joint replacement Rehab: A team approach to recovery

Since joint replacement procedures debuted in the mid-20th century, people with limited mobility have gained a new lease on life. The general Read More »

Staffing fireworks!

Staffing issues have hit the headlines in all their “up-and-down” glory over the past few weeks. I can't recall a similar period when staffing so Read More »

The FLSA Minefi elds Await the Unwary LTC Employer

The Wage and Hour Division (Wage/Hour) of the U.S. Department of Labor (DOL), which administers and enforces the Fair Labor Standards Act (FLSA or Read More »

Pain mismanagement

Pain has been clinically defined as “whatever the experiencing person says it is, existing whenever the experiencing person says it does.” Read More »

Will immigration reform solve staffing woes?

Research repeatedly confirms that the quality of long-term care depends on staffing levels. Read More »

Appreciating your ‘invisible’ staff

Largely missing from the array of “employee appreciation” articles we usually see are two groups of nursing facility staff who rarely receive the Read More »

Listening takes practice

Juggling multiple priorities, untangling scheduling conflicts, attending to resident care issues—all in a day's work for you. These activities Read More »

Is your staff prepared to handle a diabetic crisis?

According to the National Diabetes Information Clearinghouse (NDIC), 10.3 million people age 60 years or older in the United States have diabetes. Read More »

The Dreadful Documenters: A zoology

In the Medical Records world, I have come across a variety of documentation species. Some are more dangerous than others. A number of them can sink Read More »

Staff development: The neglected discipline

How many times following the department of health survey have you sat down to write your facility's plan of correction and noticed yourself writing Read More »

CNA RECOGNITION The Ralston Center Caregiver Award

On October 19, 2006, the cheerful buzz of a hundred voices filled the Ralston Center auditorium in Philadelphia. The lively crowd was assembled to Read More »