Healthcare reform-everyone's heard of it and everybody's aware that a sea of change is taking place with respect to healthcare coverage. The 2,400+ Read More »
Susan was recently invited to Australia to speak to the state offices of the Alzheimer’s Association, local providers, and other interested parties Read More »
In a previous column about staff satisfaction, we discussed what common themes are important to staff, as found in numerous staff satisfaction Read More »
A recent question for the Resident Sound-Off feature here on Long-Term Living asked, “What qualities or characteristics make for a good staff Read More »
ACTS Retirement Life Communities (ACTS) has implemented a person-centered care (PCC) initiative throughout its family of 23 continuing care Read More »
While we were planning a column on a different topic, we were touched and saddened to read a recent commentary on the Long-Term Living Web site. Read More »
*Editor’s note: Doug Fullaway, president and COO of Vigilan, provides part two of his analysis on staffing methods in assisted living. Click here to Read More »
When employees are asked to choose what contributes to job satisfaction, the presence—or absence—of an effective communication system consistently Read More »
During the beginning of my stay here, cleaning my room was not a challenge. When I moved to a private room, I brought my computer and added Read More »
At the core of any assisted living community is service delivery. Delivering services means providers need people—enough to do a good job, but not Read More »
Our last column touched on the importance of respect—and the importance of creating a respectful environment for all residents, families, and staff. Read More »
As an ombudsman volunteer for the past six plus years, I have witnessed the effects of short staffing and have also heard many of the complaints Read More »
In a previous column, we addressed staff satisfaction—and what staff members really want. ‘Respect’ and ‘appreciation’ are tops on the list. Sadly, Read More »
In late 2008, I was grappling with the problem of trying to prioritize in-house and continuing education training programs for our 100 therapists Read More »
Securing and retaining staff, keeping them happy and content continue to be a major and very expensive problem in assisted living and long-term care. Read More »
“Would we do this again? Yes! The implementation of this model has generated outcomes that have made this community more successful, productive, and Read More »
Why is it that employees are hired in assisted living and long-term care, placed in positions without any preparation or orientation, and then both Read More »
Long-term care (LTC) professionals are well aware that our jobs, our facilities, and our patients' expectations have radically changed in the past Read More »
A reader asks, “Is there a correlation between nursing staff length of service and resident longevity? Our 180-bed sister skilled nursing and Read More »
Personnel investigations are necessary whenever there is an allegation or indication of employee misconduct. According to Federal Regulation F-225, Read More »
Many liken staff turnover to a revolving door—new staff leave as quickly as they arrived. We have previously described methods to transform the Read More »
Reader submitted question: Once a list of potential candidates is narrowed, how can I make the in-person interview most beneficial? The interview Read More »
A reader from Ohio asks if a company can legally ask an older employee to retire, or establish a specific policy requiring retirement at a certain Read More »
If you are simply filling staffing holes with “warm bodies,” please understand this will cost you far more down the road. Existing, dedicated staff Read More »
Janice Hammond, RN from Indiana sent a question about how to get staff to show up for work and on time. This question often comes up during Read More »
New employees don’t start in a new position able to succeed without information and direction. Regardless of years of experience in healthcare or a Read More »
The nation's nursing home industry is facing a critical, and apparently worsening, workforce crisis and is urging the federal government to step in Read More »
