Staffing

Trained staff enhance the resident experience

Ramp up staff knowledge and create buy-in to improve resident experiences by using the latest training programs and approaches. Read More »

Study may cause employers to ensure nurse pay equity, authors say

Employers of registered nurses have another reason to look at their pay structures to ensure that they don’t contain inequities, say the authors of a new study. Read More »

Customer service excellence includes employees

What if we approached our employees using the same principles we apply to customer service? Benefits include a reduction in injury claims and employee retention. Read More »

HealthcareSource adds online recruitment tools

The long-term care market will benefit from recruitment services now available through partnership.  Read More »

Keeping caregivers a challenge in assisted living

Overall turnover in assisted living is decreasing, according to a new survey released by the National Center for Assisted Living. Among nursing staff positions, keeping non-certified residential caregivers remain a challenge. Read More »

CDC program to prevent needlestick injury

Injections, blood draws and some testing procedures expose healthcare personnel to the risk of a sharps injury. A sharps prevention program is key to preventing the spread of blood-borne pathogens. Read More »

New workforce analytics tools available for LTC

Workforce analysis and hiring tools can help long-term care human resource managers streamline the hiring process.  Read More »

Training program improves aide satisfaction, retention

A pilot program that improved job satisfaction and retention among home health aides in New York City may hold lessons for other geographic areas as well, say those involved. Read More »

Alarms: A safety must or maybe?

A skilled nursing facility in a New York hospital has removed bed/chair fall alarm systems to becoming an alarm-free care setting in an innovative program to improve residents' quality of care and quality of life. Read More »

New CPR requirements issued for nursing homes

Having a cardiopulmonary resuscitation (CPR) policy for a nursing home is one thing, but having CPR-certified staff on hand is another. Read More »

Accident investigations improve safety, Part 2

In part two, Wilder explains why an accident investigation must be thorough, unbiased and informative to be effective.  Read More »

CNA course, contest aim to improve knowledge, retention

A new course and contest for certified nursing assistants (CNAs) are designed to keep CNAs abreast of the latest knowledge to perform their duties. And they may help providers with staff retention in the process. Read More »

Briggs Healthcare partners for online training

A healthcare operational resources supplier and a specialized healthcare education company partner to launch a training academy. Read More »

Continuing care norms added to staff assessment solution

Behavioral norms unique to continuing care are now part of a staff assessment solution. Read More »

Dealing with difficult situations

Long-Term Living’s resident blogger Kathleen Mears updates us on her upsetting encounters with two insensitive night shift aides. Read More »

Largest healthcare workers’ union hits the picket lines in NY

The nation's largest healthcare workers union holds a picket to protest benefit cuts and contract struggles. Read More »

2015 Business Outlook: Staffing

The fourth installment of our multi-part series on challenges facing the senior living industry examines efforts to recruit, replace and maintain workers as the need for aging services increases. Read More »

Employee appreciation is focus of new Advancing Excellence initiative

The Advancing Excellence in Long-Term Care Collaborative and Hallmark Business Connections have partnered to create a campaign ultimately designed to help providers increase staff engagement and reduce turnover. Read More »

PHI releases occupational projections, names policy chief

A new analysis examines job growth potential and pay of home care workers and nursing assistants, and the organization conducting it names a new policy chief to advocate on behalf of these workers. Read More »

LGBT employees protected under new federal rule

A new federal rule will prohibit some employers from discriminating on the bases of sexual orientation and gender identity. Will you be affected? Read More »

Quality improvement wins providers accolades from AHCA/NCAL

More than 7,400 long-term and post-acute care organizations nationwide have achieved at least one goal in an AHCA/NCAL program. Read More »

Forging long-term care and home health partnerships

Building partnerships with companies offering strategic services can increase your business, improve operations, track data and increase referrals. Read More »

One-on-one with…Scott McFadden

After years of losses, turning around a financially failing nursing home takes more than stopgap measures, explains Scott McFadden, CEO of Lutheran Home & Hardwood Place. Read More »

SNF residents evacuated in Buffalo blizzard

Emergency planning and preparation are keys to surviving a natural disaster; the recent six- to 10-foot snowfall in upstate New York serves as a punishing reminder. Read More »

The battle over immigration reform

One of the first political “hot potatoes” the new Congress must address is amnesty for illegal immigrants, which would present long-term care organizations a broader pool of potential caregivers. Read More »

1 in 5 SNF residents involved in aggressive, nasty behavior: Cornell study

Pow! Biff! Smack! SNFs increasingly are having to deal with a different form of elder abuse—residents who display hostile, aggressive and inappropriate behavior to each other, says a new study from Cornell University. Read More »

Personal care aides need improved training: reports

Improved training for personal care aides is crucial given the anticipated increased demand for the services they provide, according to two news reports. Read More »

Nursing home safety measured in nationwide survey

A new survey reveals strengths and weaknesses in nursing home safety culture as well as how factors such as size, ownership and location, as well as staff position and shift, can affect perceptions of safety—and your bottom line. Read More »

Celebrate home care and hospice staff in November

Take time this month to honor the hospice and home care workers who provide valuable service and commitment to the people they serve with skill and compassion. Read More »

Vampire eyes

Fads come and go. When younger employees wear extreme “fashions” on the job, however, it can be disturbing—if not frightening—to some residents. Read More »