Administration

Implementing, refining acuity-based staffing

*Editor’s note: Doug Fullaway, president and COO of Vigilan, provides part two of his analysis on staffing methods in assisted living. Click here to Read More »

Lean funding

At a glance… HUD already has begun to tweak the process of loan disposition in order to enhance its efficiency and improve response time. The Read More »

Beyond pharmacy basics

At a glance… By employing a medication management system, LaVie Care Centers improved overall resident outcomes while it reduced waste and returns, Read More »

Indoor air quality

At a glance… Indoor air is two to 10 times more polluted than the air outside. It is imperative that long-term care facilities measure internal air Read More »

Getting better referrals

At a glance… Technology can provide you with a continuously updated source of actionable business intelligence to help increase your referral rate. Read More »

Saving millions at the flip of a switch

At a glance… By creating an energy council, Brookdale Senior Living is saving huge amounts on monthly utility expenses while staying true to Read More »

Getting through to your staff

When employees are asked to choose what contributes to job satisfaction, the presence—or absence—of an effective communication system consistently Read More »

Housekeeping’s role

During the beginning of my stay here, cleaning my room was not a challenge. When I moved to a private room, I brought my computer and added Read More »

Fee-for-service increases resident satisfaction, profit

At a glance… A tip for assisted living providers: Incremental profit works. It just takes a different approach to billing, and that's where Read More »

Safety first

Any facility manager will tell you that the problems water pose have at some time or another kept him or her up nights. Slips and falls are key Read More »

Methods of staffing in assisted living

At the core of any assisted living community is service delivery. Delivering services means providers need people—enough to do a good job, but not Read More »

How care leaders foster respect

Our last column touched on the importance of respect—and the importance of creating a respectful environment for all residents, families, and staff. Read More »

Skilled Nursing Investment Forum receives ‘overwhelming’ response

“News is news, but what do you do about it?” Turn to LTL for depth, analysis, perspective. It takes around 700 people to make Bob Kramer smile. Read More »

Does looking clean really mean clean?

At a glance… The long-term care industry is realizing the first priority of cleaning is not for appearance, it is for health's sake. This “hygienic Read More »

What are you doing to retain staff?

As an ombudsman volunteer for the past six plus years, I have witnessed the effects of short staffing and have also heard many of the complaints Read More »

Benefits of ‘green’ cleaning

At a glance… Knollwood's decision to adopt a sustainable “green” cleaning strategy is based on the belief that a program rooted in best practices Read More »

Inviting respect into the facility

In a previous column, we addressed staff satisfaction—and what staff members really want. ‘Respect’ and ‘appreciation’ are tops on the list. Sadly, Read More »

Assistive technologies

At a glance… David Oatway, RN, MPH Technology is available now to assist maintaining the physical, mental, and psychological health of disabled Read More »

MDS 3.0 and the DON

The words “MDS 3.0” undoubtedly trigger a number of disparate thoughts in a director of nursing's (DON's) mind. This is going to be a year of Read More »

Improving resident satisfaction

At a glance… Rethinking values and practices brings everyone together to create a homelike environment at all levels of care. After analyzing the Read More »

Energy: Let the label be your guide

In 1992, the U.S. Environmental Protection Agency (EPA) developed the ENERGY STAR® program to promote and identify products that were energy Read More »

Measuring clinical decision-making skills

In late 2008, I was grappling with the problem of trying to prioritize in-house and continuing education training programs for our 100 therapists Read More »

Leaders need to be visible

Leaders at all levels of an organization need to be available, approachable, and visible. If leaders spend all of their time in their offices, how Read More »

Creating the right impression with your sign system

At many senior living facilities, change is constant. Rooms are repurposed and redesigned. Residents are always moving in, moving between rooms, and Read More »

Why Steve Jobs should run healthcare (video)

New terms are being bantered about in healthcare. One is the “accountable care organization.” The idea is that a group of providers—primary care Read More »

What we know about staff satisfaction

Securing and retaining staff, keeping them happy and content continue to be a major and very expensive problem in assisted living and long-term care. Read More »

Don’t be afraid to ask for more

At a glance… Renegotiating vendor contracts presents no-nonsense, cost-cutting opportunities. It's no secret long-term care professionals have a Read More »

SERVICE model fosters greater staff satisfaction

“Would we do this again? Yes! The implementation of this model has generated outcomes that have made this community more successful, productive, and Read More »

Employee failures are your own

Why is it that employees are hired in assisted living and long-term care, placed in positions without any preparation or orientation, and then both Read More »

Nursing home safety issues

When I initially came here I was very concerned about wandering residents. They came into my room whether my door was closed or not. As an Read More »