Leaders at all levels of an organization need to be available, approachable, and visible. If leaders spend all of their time in their offices, how Read More »
New terms are being bantered about in healthcare. One is the “accountable care organization.” The idea is that a group of providers—primary care Read More »
Why is it that employees are hired in assisted living and long-term care, placed in positions without any preparation or orientation, and then both Read More »
Long-term care (LTC) professionals are well aware that our jobs, our facilities, and our patients' expectations have radically changed in the past Read More »
“I could write a book about that.” How often have you as a long-term care administrator, DON, or other manager said that about the work you do? Not Read More »
If it is possible for long-term care operators to forecast an economic storm, the management at Carol Woods Retirement Community might as well be Read More »
What type of relationships should directors of nursing and other high-level leaders strive to have with our employees, and what characteristics Read More »
As the long-term care (LTC) field is discovering, leaders are key to culture creation, culture change, and organizational success. As reinforced in Read More »
Employees are becoming very nervous about the current economic crisis that the United States appears to be in and are unsure how it will affect Read More »
Culture change is a topic of growing interest in long-term care, but confusion remains for many about its real meaning, especially if individuals Read More »
The long-term care business-or the continuing care profession, as it is increasingly known-operates in a demanding environment. It could hardly be Read More »
Administrators who have distinguished themselves by meeting or exceeding defined, stringent performance standards will be recognized at The American Read More »
Just as we routinely perform assessments to identify risk factors and early problems in residents' health, we must make a conscious effort to apply Read More »
There are likely a number of reasons you went into business in the first place: independence … the pursuit of a dream or passion for caring … Read More »
Senior living owners and operators contend with a variety of financial issues on a daily basis—everything from meeting monthly payroll to managing Read More »
In recent years, a special focus of the Centers for Medicare & Medicaid Services, as well as the healthcare industry in general, has been the need Read More »
Recognition is an important component of any organization's total reward program. It motivates staff and inspires personal achievement. Tell your Read More »
Nurse Wilson just dreads sitting through the quarterly Quality Assessment and Assurance (QAA) meeting. He always thinks of it as voices droning on, Read More »
“Coaches who can outline plays on a blackboard are a dime a dozen. The ones who win get inside their player and motivate.” —Vince Lombardi Coaching Read More »
Recently I was approached by a veteran director of nursing who asked, “Am I really a nurse executive? I've never thought of myself as such.” I'm Read More »
Skilled nursing operators who think that “holding pat” is the best way to operate their businesses for the long term, should think again. Data show Read More »
Root cause analysis has become an important quality assurance method for identifying problems encountered in long-term care. Without a doubt, it is Read More »
Three employees of the Penacook Place Nursing and Rehabilitation Center were big winners in the grand prize drawing at the end of the fi rst year Read More »
Based in Evanston, Illinois, just north of Chicago, Mather LifeWays is a not-for-profit organization that enhances the lives of older adults by Read More »
I went through a set of whipsawing emotions recently. On September 20, I happily conferred the 2007 OPTIMA Award on Ballard Healthcare in Chicago. Read More »
Quality resident care that enriches quality of life and independence is the primary service of senior living communities. What most senior living Read More »
