The New Wave of Foodservice Technology in Senior Care

Leadership

Introducing the first leadership model for LTC administrators

As the long-term care (LTC) field is discovering, leaders are key to culture creation, culture change, and organizational success. As reinforced in Read More »

Leadership through tough financial times

Employees are becoming very nervous about the current economic crisis that the United States appears to be in and are unsure how it will affect Read More »

Inspiring a culture change journey

Culture change is a topic of growing interest in long-term care, but confusion remains for many about its real meaning, especially if individuals Read More »

Teamwork Starts at the Top

When the topic of teams and collaboration comes up, many think that this is the domain of people in the middle and at the bottom of the Read More »

Manage your stress before it manages you

The long-term care business-or the continuing care profession, as it is increasingly known-operates in a demanding environment. It could hardly be Read More »

Behind the 2009 ACHCA Leadership Award

Administrators who have distinguished themselves by meeting or exceeding defined, stringent performance standards will be recognized at The American Read More »

Overcoming workplace negativity

Just as we routinely perform assessments to identify risk factors and early problems in residents' health, we must make a conscious effort to apply Read More »

Preparing to retire: Exit strategies for senior care owners

There are likely a number of reasons you went into business in the first place: independence … the pursuit of a dream or passion for caring … Read More »

Leading by recognizing generational differences

As nurse executives strive to lead others, they realize the key to success is achieving the level of leadership that inspires employees to Read More »

Retirement strategies for small-facility operators

Senior living owners and operators contend with a variety of financial issues on a daily basis—everything from meeting monthly payroll to managing Read More »

The value of a root cause analysis

In recent years, a special focus of the Centers for Medicare & Medicaid Services, as well as the healthcare industry in general, has been the need Read More »

Staff recognition: The result

Recognition is an important component of any organization's total reward program. It motivates staff and inspires personal achievement. Tell your Read More »

QAA activities need to show results

Nurse Wilson just dreads sitting through the quarterly Quality Assessment and Assurance (QAA) meeting. He always thinks of it as voices droning on, Read More »

Coach your staff to deliver quality care

“Coaches who can outline plays on a blackboard are a dime a dozen. The ones who win get inside their player and motivate.” —Vince Lombardi Coaching Read More »

Nurse executive: If the shoes fit, wear them proudly

Recently I was approached by a veteran director of nursing who asked, “Am I really a nurse executive? I've never thought of myself as such.” I'm Read More »

Data show skilled nursing facilities need to reinvent themselves

Skilled nursing operators who think that “holding pat” is the best way to operate their businesses for the long term, should think again. Data show Read More »

The problem with root cause analysis

Root cause analysis has become an important quality assurance method for identifying problems encountered in long-term care. Without a doubt, it is Read More »

Thanking employees for a job well done

Three employees of the Penacook Place Nursing and Rehabilitation Center were big winners in the grand prize drawing at the end of the fi rst year Read More »

Serving Up Hospitality Through Community Initiatives

Based in Evanston, Illinois, just north of Chicago, Mather LifeWays is a not-for-profit organization that enhances the lives of older adults by Read More »

A life in the day of…

Occasionally when we in long-term care attend a conference, there will be a speaker who delights us. Read More »

The logical outcome

I went through a set of whipsawing emotions recently. On September 20, I happily conferred the 2007 OPTIMA Award on Ballard Healthcare in Chicago. Read More »

Striving to be employers of choice

Quality resident care that enriches quality of life and independence is the primary service of senior living communities. What most senior living Read More »

Be careful out there

I have been in long-term care for about 18 years now. Read More »

Developing a long-range plan

Long-range planning for an organization is never an easy task. It can be especially demanding when the organization has a historic track record of pioneering service. Read More »

Culture change: Its lapses, anomalies—and achievements

Culture change” was not born, nor was it founded. Rather, it emerged out of the experiences of long-term care (LTC) devotees and enthusiasts. Read More »

Supporting families through the nursing home transition

Long-term care placement is probably one of the most difficult, heart-wrenching, but necessary decisions of a family's lifetime. The difficulty Read More »

Staff development: The neglected discipline

How many times following the department of health survey have you sat down to write your facility's plan of correction and noticed yourself writing Read More »

Brand-new data reveal how nursing home business is changing

The market for the seniors housing and care industry as a whole has been on an upswing for more than a year now. Data from the third quarter of 2006 Read More »

Making motivation personal

LTC staffers enjoy a unique position in our society. Regardless of specific job or daily responsibilities, each of us impacts the life and Read More »

Providing your staff with the tools for success

We help people” is the mantra of long-term care. Yet, for an industry dedicated to caring for others, how often do we turn the focus inward and Read More »