Resident and family satisfaction rates in nursing homes show improvement from when the National Research Corporation began assessing satisfaction levels in 2006. Employees’ responses allow managers and administrators to address areas in need of improvement. Read More »
Amid the cuts in payments and struggles with occupancy rates, the current long-term care business environment has opportunities for innovation in cost models, care delivery models and technology-driven value, notes the 28th annual Licensed Nursing Facility Cost Comparison. Read More »
Most people view life insurance as financial protection in the event of their death. But seniors are buying life insurance in case they live too long, an interesting twist to seniors’ views on retirement planning. Read More »
Is long-term care the corporate “little engine that could”? Business strategy author Jim Collins, the keynote speaker at Monday’s opening of the AHCA/NCAL Annual Conference and Expo, offers inspiration to attendees on being successful in business amid the challenges that the LTC market presents. Read More »
A few raindrops didn't dampen the spirits of more than 2,000 attendees and 350+ vendors who celebrated the resilience and discussed the challenges of long-term care on today's opening day of the AHCA/NCAL Conference and Expo in Tampa, Fla. Read More »
The results are in. Two surveys measuring resident and staff satisfaction show that participating assisted living providers are focused on not only resident satisfaction, but staff satisfaction as well. Read More »
Caregivers know the importance of protecting seniors from the dangers of seasonal influenza. So why are long-term care workers in last place, when it comes to getting vaccinated themselves? Read More »
Former Sunwest Management CEO Jon Michael Harder surrenders to federal authorities, facing more than 50 charges of fraudulent activities and accusations of $130 million in investor losses. Read More »
Joining an organization with problems can “make or break” a new administrator or DON. This could be an opportunity to become a hero, not only to the organization but to the residents as well. Read More »
Long-Term Living talks with Dianne Timmering, vice president of spirituality at Signature HealthCARE, about how Signature has revamped its corporate culture and employee retention strategy while providing spiritual support for its residents. Read More »
As the baby boomer generation ages, long-term care is seeing an emergence of care facilities and policies that are designed to bring care equity to residents who are lesbian, gay, bisexual or transgender. How have you taken proactive steps to make sure your caregivers are educated in cultural acceptance? Read More »
Senior living providers often discuss occupancy rates. They live or die by rates and the mix that is tied to them in order to make the proforma work. What If we changed the discussion from "What is your occupancy rate?" to "Do you have a waiting list?" The discussion becomes less about percentages and more about the customer experience. Read More »
Following the Evangelical Lutheran Good Samaritan Society in the top five list of operators are the National Senior Campuses in Maryland, the ACTS Retirement Life Communities, Inc. in Pennsylvania, Presbyterian Homes and Services in Minnesota and Covenant Retirement Communities in Illinois. Read More »
Long-Term Living talks with Lynne Katzmann, president and CEO of Juniper Communities, on how benchmarking combined with a “double bottom line” philosophy have resulted in increased census and recognition as one of the top 25 women-owned businesses by Crain’s New York Business. Read More »
Kindred Healthcare invests deeply in the heart of Texas, announcing its agreement to purchase IntergraCare's Texas-based home care and hospice operations. Read More »
Better interviewing leads to better short-lists, and ultimately to better new employees. Rebecca McNeil, educational content manager at HealthcareSource, a provider of healthcare HR software, shares some strategies for finding new employees that truly match the culture and quality of your facility. Read More »
A low-premium, high-deductible health plan used to be viewed as "the single consumer's plan." Now, high-deductible plans are a favorite of employers, especially for large-group coverage. Read More »
Kentucky city builds an aging cluster in its downtown with plans to expand services and products to the elderly--and bring jobs to the region. Read More »
LeadingAge has started a financial and legal advice service for its not-for-profit members. Struggling facilities can request an assessment and receive advice from experts for free. Read More »
State reform to limit medical liability claims and facility-based arbitration agreements can have huge impacts on long-term care’s finances, notes a study by ACHA/NCAL and Aon Global Risk Consulting. Read More »
Identifying a project manager, or owner’s representative, to lead the project team is becoming a vital factor in accomplishing an integrated approach to the LTC building process. Read More »
Fire, flood, tornado, earthquake and tidal waves are just a few of the ways nature asserts itself to remind us of its power. Are you prepared to care and protect your residents if you get in Mother Nature’s way? The OIG doesn’t think so according to a recent study. Read More »
Long-Term Living talks with Front Porch CEO Gary Wheeler about helping not-for-profits (NFPs) survive these challenging economic times.People and organizations need to do more with less. For stand-alone NFP organizations, this has become increasingly difficult. Read More »
With the need for states to rein in healthcare budgets, we are seeing a rapid move toward managed long-term care in states across the country. These changes are forcing many LTC providers to adapt to a new healthcare environment. Read More »
Genesis HealthCare, one of the nation’s largest long-term care providers, buys Sun Healthcare Group to expand its services, geographic presence and grow business during these uncertain times in the healthcare industry. Read More »
This past week I was entertained and enlightened at the eHDS User Group meeting. The general session focused on becoming a better, happier and more successful person professionally and personally. Here’s a little of what I took away from that enjoyable hour. Read More »
