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Leadership

Assisted living inventory growth still not widespread

Second quarter 2013 data finds that while construction of assisted living communities has grown, most of the activity is concentrated in a small number of metropolitan markets. Read More »

One-on-one with…Lisa Newcomb

It's estimated that more than 2 million seniors in New York will need some kind of long-term care by 2015. Read about the assisted living initiatives under way in that state—and how communities elsewhere might benefit. Read More »

Know nursing home residents’ financial rights

Ignorance is not bliss when it comes to nursing home residents' financial rights. Make sure you know your responsibilities and that residents know their rights. Read More »

7 tips for better customer satisfaction

Live from AHCA/NCAL: Are your customer satisfaction surveys a dreaded burden or an elusive holy grail? These tips can help communities increase customer satisfaction, but the best results come from customizing each one to individual residents.  Read More »

Are resident grievance committees effective?

Without administrative buy-in, leadership and active participants, resident committees have difficulty being effective and relevant. Kathleen Mears shares her experience on various resident committees. Read More »

Speaker: Those in assisted living are helping to shape the future of healthcare

Live from AHCA/NCAL: A speaker shares tips for improving quality, safety and resident satisfaction in assisted living communities. Read More »

CDC: Long-term care must make flu vaccination a priority

Those working in long-term care have three important reasons to get vaccinated against the flu, according to the Centers for Disease Control and Prevention. And employers have compelling evidence to require or at least encourage vaccination. Read More »

Gentiva buys Harden Healthcare for $408M

Hospice services giant Gentiva expands its dual-eligibles population in an acquisition deal with Harden Healthcare. Read More »

One on one with… Chelley Antonczak

Chelley Antonczak shares Eliza Jennings' journey to bring the benefits of SAIDO Learning to the community's residents with dementia. The success of this 2013 OPTIMA Award-winning program is a tribute to the many people who collaborate, volunteer, and participate in a variety of ways. Read More »

Senior living in TV spotlight again

Potty-mouthed? Mournful? These are some of the adjectives being used to describe a new show depicting life and work in a senior living facility. Read More »

Performance-based incentive program improves quality of care in SNFs

When LTC providers and state governments collaborate in performance-based initiatives, nursing homes can see an improvement in care and outcomes, according to a new study. Read More »

Assisted living: Some are doing it right

As we observe National Assisted Living Week, let’s celebrate the communities delivering high-quality care for residents. What lessons can we learn from them? Read More »

3-day hospital stays, hospice surveys under scrutiny

Industry leadership weighs in on proposed “observation stays” legislation and increasing the frequency of hospice recertification surveys. Read More »

Need LTC transport? Don’t dial 911

Moving LTC residents to the hospital or from one care site to another has some senior care communities picking up the phone--but not to dial 911. Read More »

Your future self and you

Is it a matter of perception or denial? Who will you see in the mirror 20, 30 or even 40 years from now? If you’re already looking in the mirror of time, are you a reflection of your expectations? Dr. Judah Ronch explains the disconnect and offers a glimpse into the future. Read More »

5 keys to finding and retaining resident-centered employees

Discovering candidates' internal motivators underlies success in the hunt for passionate employees whose work ethic meshes with the goals of your organization. Read More »

One-on-one with…Robert Van Dyk

From medical-model nursing homes to the advent of Medicare/Medicaid to the adoption of the ACA and beyond, caring for our seniors has been a constantly evolving mission and challenge. Read More »

Eli Pick, LTL board member, dies at 58

The Long-Term Living community lost an advisory board member and friend last week. Read More »

PBS’ Frontline slams assisted living; communities cry foul

Updated 3:30 p.m.   Last night’s PBS documentary on assisted living has enraged many, both because of what it revealed and what it didn’t reveal. Read More »

The power of partnerships

LTC facilities know that the best census maintenance comes from a great relationship with the local referring hospital. But increasingly, the community win-win factor for LTC is in making the right friends, and in partnering with the right local service partners before your competition does Read More »

Safety ranks #1 on assisted living satisfaction survey

Seniors are feeling happy and secure in assisted living communities, a new poll shows. Read More »

Multidisciplinary approach to LTC gains traction

The multidisciplinary approach to providing care with coordinated, goal-centered teams yields better outcomes for residents in long-term care facilities. Read More »

DIY Marketing Part 4: Strategic marketing plan execution

Luke Fannon explains strategic marketing plans and overall marketing improvement plans in this fourth and final installment to the DIY Marketing series. Read More »

DIY Marketing Part 3: Strategic marketing plans for growth

In the third installment of his "DIY Marketing" blog series, Luke Fannon explains how to use objectives, strategies and tactics to reach better business goals. Read More »

Texas fertilizer plant blast takes its toll on SNF residents

The Texas nursing home’s evacuation plan was executed, residents were removed from harm’s way, but the facility experienced a spike in resident deaths. Why? Read More »

DIY Marketing Part 2: The 4 elements of the Marketing Improvement Plan

In the second installment of Do-It Yourself marketing, Luke Fannon discusses how a Marketing Improvement Plan plays a crucial role in your organization's marketing makeover. Read More »

Matchmaker, matchmaker

Expanding service lines and increasing referrals from acute care could depend on a growing trend within long-term and post-acute care organizations: Find your business's perfect mate and partner up. Read More »

DIY Marketing Part 1: Assess thyself

Blogger Luke Fannon provides six simple steps to assess your facility and its services (and your competition's) in his new series on DIY marketing for long-term and post-acute care organizations. Read More »

Nursing home associations merge

The new American Health Care Association will be a major force in Washington as it focuses on the challenges and issues of providing long-term care for America’s millions of elderly persons. Read More »

Disaster primer: When Mother Nature strikes

How "ready" are you for whatever Mother Nature can dish out? This disaster primer can help your organization prepare for—and live through—the financial impacts of a disaster. Read More »