Facility management

Act as Though Your Customer Is Right

I Advance Senior CareI Advance Senior Care is the industry-leading source for practical, in-depth, business-building, and resident care i... Read More »

Quality Close-Up: Stories From Three Administrators

Quality close-upSTORIES FROM THREE ADMINISTRATORSBASED ON INTERVIEWS BY RICHARD L. PECK, EDITOR-IN-CHIEF, JASON STAHL, ASSOCIATE EDITOR; AND TODD Read More »

Liability Landscape

LIABILITY landscapeBY LINDA WILLIAMS, RNHandling constipation and fecal impaction As staff at most nursing facilities are aware, the occurrence of a Read More »

Spring-Cleaning: Keep Pests Where They Belong

BY FRANK MEEK, BCE Spring-cleaning: Keep pests where they belongThe first in a set of seasonal guides to pest management*  Spring is in the air. As Read More »

On the Town

BY JILL SMOLLER On the townRewarding-and maintaining-a top-quality staff  On a lovely May morning in 2004, a limousine rolled to a stop and we all Read More »

Focus On…Housekeeping/Maintenance

I Advance Senior CareI Advance Senior Care is the industry-leading source for practical, in-depth, business-building, and resident care i... Read More »

Liability Landscape

LIABILITY landscapeBY LINDA WILLIAMS, RNDo you have the 'right' to use a chemical restraint? The medical necessity for the use of any form of Read More »

Environmentally Responsible Pest Management

BY ERIC EICHER Environmentally responsible pest managementSafer and more targeted ways than wholesale spraying are available Residents and their Read More »

PRACTICAL CONSIDERATIONS FOR TRANSITIONING TO A NEW SOFTWARE SYSTEM

Is it time for your long-term care organization to take the plunge and invest in one of the latest healthcare information technology systems? Is it Read More »

Marketing to Meet Today’s Consumer Demands

BY LOU BURGESS  Marketing to meet today's consumer demandsAttending to the "little" details can give your long-term care facility or senior community Read More »

Today’s Administrator and DON

The jobs aren't what they used to be-three distinguished practitioners tell whyBASED ON INTERVIEWS BY SANDRA HOBAN, MANAGING EDITOR, AND TODD Read More »

Risk Prevention Means Teamwork

BY ROBIN A. BLEIER, RN, CLC, LHCRM This article is based on a presentation at the 17th Annual NADONA/LTC conference, Orlando, Florida, Read More »

Building a Bridge to Education

BY KATHLEEN K. BROGAN, MSN, MSHED, RN, AND ANNA MARSHALICK, MSN, RN  To address the extreme nursing shortages that exist today and are predicted for Read More »

What Staff Are Saying: A Firsthand Report

BY MARIAN DEUTSCHMAN, PHD When you ask nursing home staff about their jobs and ideas for improvement, what do you hear? A few years ago I visited Read More »

Lawyers Have Gone Fishing

BY RIC HENRY, CPHRM, CNHA, FACHCA  "Gone fishing"-these words should be posted on the doors of many plaintiffs' attorneys across the country. For Read More »

Liability Landscape

I Advance Senior CareI Advance Senior Care is the industry-leading source for practical, in-depth, business-building, and resident care i... Read More »

Risk-Retention Groups: An Alternate Way to Secure Insurance

BY SCOTT A. MAGER, ESQ. The landscape for the long-term care industry is not a pretty sight. Advertising by lawyers sensationalizing negative Read More »

Time to AIM at Career Development

BY RICHARD L. PECK, EDITOR-IN-CHIEFEver get the feeling that you've been spinning your wheels professionally, that your career has bogged down in Read More »

Controlling Budget Variance

BY SUSAN J. PENNER  Long-term care administrators are familiar with monitoring their budgets, and they soon learn from experience that some sources Read More »

Laying Out the RED CARPET Program

BY MARIA MOTSAVAGEOur organization had been struggling for years with declining resident satisfaction scores, increasing employee turnover, and a Read More »

Avoiding the Hidden Risk That Could Sink Your CCRC

BY DAVID DILLON, ASA, AND BONNIE ALBRITTON, ASA  Many CCRCs conduct operations on a short-term cash basis. They pore over last quarter's monthly fee Read More »

Can Administrators’ Leadership Style Influence Quality of Care?

BY CHRISTINA A. HASEMANN, PHD, RD, L/CDNCan administrators' leadership style influence quality of care?In quest of the "authoritarian" administrator Read More »

Grading Your Facility Compliance Plan

BY LAWRENCE A. FOGEL AND JOSEPH M. WATTGrading your facility compliance planYour corporate compliance plan takes time and effort. Is it worthwhile? Read More »

Getting Your Message Out

BY BRENT CAMPBELLGetting your message outEffective marketing focuses on getting the right information about your organization to the right audience Read More »

Focus On…Laundry

I Advance Senior CareI Advance Senior Care is the industry-leading source for practical, in-depth, business-building, and resident care i... Read More »

In PerspectiveLiability Landscape

inperspectiveLIABILITY landscapeBY LINDA WILLIAMS, RNWhen residents attack residents Most nursing homes and assisted living facilities (ALFs) have Read More »

Budgeting: It’s Everyone’s Responsibility

BY VICTOR LANE ROSE, MBA, NHABudgeting: It's everyone's responsibilityInvolving staff in budgeting might not always be comfortable, but it can yield Read More »

Should You Outsource Staff Management?

BY RICHARD L. PECK, EDITOR-IN-CHIEFShould you outsource staff management?Everything from payroll and training to employment law compliance and risk Read More »

Reducing the Threat of Labor Problems

BY STEPHEN J. CABOT, ESQ.Reducing the threat of labor problemsEffectively communicating concern for and appreciation of employees builds a firm Read More »

Tips on Joining a GPO

INTERVIEW WITH MARK TELLIER, TELLIER & ASSOCIATES, LLCTips on joining a GPO Long-term care is coming into its own in the $34 billion-a-year Read More »