Max Schaffer is quick to tell you that he served in the U.S. Army Air Force during World War II for exactly 4 years, 8 months, and 11 days. His Read More »
Susan was recently invited to Australia to speak to the state offices of the Alzheimer’s Association, local providers, and other interested parties Read More »
Mac McMillan understands risk. The CEO of CynergisTek Inc., McMillan spent more than 20 years in the federal government—including time as a colonel Read More »
In a previous column about staff satisfaction, we discussed what common themes are important to staff, as found in numerous staff satisfaction Read More »
Achieving 100% occupancy or maximum revenue is a worthy goal for many providers in the senior care industry. It symbolizes ultimate success and Read More »
Do you have any clue as to how many of your employees “tweet”? Do you know how many employees have a Facebook page? Who among your employees is Read More »
A recent question for the Resident Sound-Off feature here on Long-Term Living asked, “What qualities or characteristics make for a good staff Read More »
The courts are becoming cluttered with wage and hour lawsuits. Fair Labor Standards Act (FLSA) cases are emerging as a leader in employment Read More »
We have long had a fascination with leaders. We have studied individual leaders, and mused on what makes a good leader and the interactions of Read More »
It's not news that older Americans are using the Internet in unprecedented numbers, but recent statistics are striking. A June 2008 survey conducted Read More »
Assisted living and skilled nursing facilities are among the few bright spots for lenders when it comes to real estate. Driven by demographics, the Read More »
At a glance… This article will examine how the administrator of record could be disciplined for negative outcomes of decisions made by managers who Read More »
According to some industry experts, group purchasing organizations (GPOs) are still in their infancy, but are beginning to explode. Why? With Read More »
While we were planning a column on a different topic, we were touched and saddened to read a recent commentary on the Long-Term Living Web site. Read More »
At a glance… HUD already has begun to tweak the process of loan disposition in order to enhance its efficiency and improve response time. The Read More »
At a glance… Technology can provide you with a continuously updated source of actionable business intelligence to help increase your referral rate. Read More »
At a glance… By creating an energy council, Brookdale Senior Living is saving huge amounts on monthly utility expenses while staying true to Read More »
When employees are asked to choose what contributes to job satisfaction, the presence—or absence—of an effective communication system consistently Read More »
During the beginning of my stay here, cleaning my room was not a challenge. When I moved to a private room, I brought my computer and added Read More »
At the core of any assisted living community is service delivery. Delivering services means providers need people—enough to do a good job, but not Read More »
Our last column touched on the importance of respect—and the importance of creating a respectful environment for all residents, families, and staff. Read More »
In a previous column, we addressed staff satisfaction—and what staff members really want. ‘Respect’ and ‘appreciation’ are tops on the list. Sadly, Read More »
At a glance… David Oatway, RN, MPH Technology is available now to assist maintaining the physical, mental, and psychological health of disabled Read More »
The words “MDS 3.0” undoubtedly trigger a number of disparate thoughts in a director of nursing's (DON's) mind. This is going to be a year of Read More »
At a glance… Rethinking values and practices brings everyone together to create a homelike environment at all levels of care. After analyzing the Read More »
In 1992, the U.S. Environmental Protection Agency (EPA) developed the ENERGY STAR® program to promote and identify products that were energy Read More »
In late 2008, I was grappling with the problem of trying to prioritize in-house and continuing education training programs for our 100 therapists Read More »
Leaders at all levels of an organization need to be available, approachable, and visible. If leaders spend all of their time in their offices, how Read More »
Securing and retaining staff, keeping them happy and content continue to be a major and very expensive problem in assisted living and long-term care. Read More »
