Facility management

Communicating your competitive advantages

Increased competition is a challenge for providers in all segments of the LTC industry. The growth in competition requires that providers communicate Read More »

The joy of hiring great caregivers

Hiring is often a flip of the coin. In my experience, we strive to hire great people and often they are less than desirable. But every once in a Read More »

Marketing Assisted Living Today

Many assisted living facilities are experiencing higher vacancies since the economy and the housing market crashed in 2008. Long considered a Read More »

Power in purchasing

Group purchasing organizations (GPOs) have been around for a long time. The first healthcare GPO for hospitals was created in 1910 by the Hospital Read More »

Leads aplenty on the Web

When one of the nation's largest senior living companies is getting 25 percent of its leads from online senior placement and other referral Read More »

ACOs update: Three likely payments

And now we wait. The comment period for the Centers for Medicare & Medicaid Services' proposed rules on Read More »

Investment in frontline staff pays off for providers

On Orchard Cove’s skilled-nursing floor, urinary tract infections and pressure ulcers have become rare occurrences and medication usage is down. Read More »

Sweating out proposed Medicare/Medicaid cuts

The heat is on both literally and figuratively as we move into the height of summer. Healthcare providers have sweated out weeks of speculation over Read More »

Senior living Web reviews have growing influence

Many people wouldn't dream of reserving a hotel room without first checking the customer lodging reviews on TripAdvisor.com. Nor would they purchase Read More »

How to gain access to healthcare referral sources

Clients and attendees of our training programs are always asking, How do we get in to see hospital case managers, physicians and other healthcare Read More »

Bring on advanced caregiver background checks

You know the drill: It’s ratings week for your local television news stations and that means the most sensational stories will be featured—local Read More »

Micromanaging can be costly

Managers in long-term care facilities have multiple responsibilities in the governance and operation of their organizations, and they therefore have Read More »

The path to leadership

Marianna Kern Grachek, CNHA, CALA, FACHCA John Pratt, MHA, FACHCA All nursing home administrators and many assisted living administrators must be Read More »

Service simplifies deceased debt collection

A lot of product releases and vendor promises float into Long-Term Living's office inboxes each day, almost all of them with labels of uniqueness. Read More »

The wellness premium

“You saved my life,” a Redstone Highlands' staff member once exclaimed to John Dickson, president and CEO of this faith-based, not-for-profit Read More »

Many ways to advocate

Aging is another step in the developmental journey of each person. At the Erickson School, we teach that there is still growth in the late stages Read More »

OIG compliance guidance for nursing facilities

The importance of the long-term care (LTC) mission and this hyperintensive regulatory environment requires constant vigilance and hard work. As Read More »

An old friend makes a comeback

Picture used with permission from Orkin Commercial Services. It comes out at night to gorge on human blood. It prefers unpleasant, uncomfortable Read More »

How to grow your rehab business

Healthcare reform and other changes in the marketplace are having a significant effect on rehabilitation service providers. In addition to factors Read More »

Service drives transportation at The Peaks

Drivers Bill Och (left) and Dave Bramer keep The Peaks' vehicles in good condition while juggling the demands of busy schedules and dependent Read More »

Embrace the Operational Approach to MDS 3.0

Long-term care professionals are using a variety of approaches to streamline work within the MDS 3.0 assessment process implemented last October. Read More »

5 steps to a proactive compliance program

With passage of the Patient Protection and Affordable Care Act, Congress mandated nursing home compliance above and beyond the annual surveys Read More »

Successful succession planning

The core of “succession” is the word “success.” An effective board knows that changes in the CEO are inevitable through retirement, illness, death, Read More »

Theory of preferred view

Old age is a stage of life in which people are still developing. The Erickson School teaches that organizations that embrace and enact this Read More »

Hail your new digital gatekeeper

Part one of a two-part series on data security measures   Whether or not it was ever intended, healthcare providers these days are responsible for Read More »

‘Excuse me, DON, but you looked mad!’

I am on a mission as usual. I walk quickly toward my office, across the crowded lobby of the nursing home where I am Director of Nursing, having just Read More »

Valuable lessons from your CNAs

One of the things I love best about being a DON is, if I take the time to listen, I can learn great lessons from my certified nursing assistants. Read More »

Mechanics of a labor investigation

As noted in the September 2010 issue of Long-Term Living (“Old law-New problem,” p. 32), the U.S. Department of Labor Wage and Hour Division has Read More »

Brightening this holiday season for your staff

In a perfect world, we would all approach December with great anticipation, thinking of that Norman Rockwell Christmas gathering, the opening of Read More »

Healthcare reform: What does it mean for LTC employers?

Healthcare reform-everyone's heard of it and everybody's aware that a sea of change is taking place with respect to healthcare coverage. The 2,400+ Read More »