What should LTC developers know about operational and business challenges when it comes to memory care? And what do they need to know about developments on the regulatory front? Loren B. Shook, president and CEO of Silverado Senior Living, weighs in on these questions in an exclusive interview. Read More »
Long-term care is replete with many exemplars who, day in and day out, without fanfare, perform minor miracles in the service of our elders. The on-site nursing home managers—the director of nursing and the administrator—serve as a deserving illustration of such unsung LTC stars. Read More »
In addition to managing your transportation operation more efficiently and less expensively, consider such options as subcontracting and turning your vehicles into revenue generators. Read More »
The government protects employees’ rights to engage in "concerted activity" for the purpose of collective bargaining or other mutual aid or protection. You might be surprised how far-reaching these protections can be, even in long-term care settings. Read More »
A policy paper addresses the potential impact of payment reductions including the loss of at least 20,000 jobs industry-wide and cancellation of facility expansions or renovations that would have generated 20,000-25,000 new jobs. Read More »
A hotel company CEO offers senior living executives tips for success based on building a culture that empowers staff and satisfies customers’ unrecognized needs. “Dare to be different,” he says. Read More »
Our current healthcare system is one of silos: private insurers, Medicare, Medicaid, hospitals, nursing homes, home healthcare, regulators—all working independently, but connected, to haphazardly manage the nation’s healthcare. Read More »
A new mandate included in the Affordable Care Act requires a compliance and ethics program for nursing home providers. To achieve quality care through this regulation, staff education on RAI processes will become necessary. Read More »
It’s time to ring in Long Term Care Administrators Week. ACHCA's Grachek begins the celebration by reflecting on the profession’s challenges, praising your resolve and encouraging all to remain steadfast toward the future. Read More »
National safety and security experts say the lab’s presence in a nursing home is part of a larger trend involving the bizarre lengths meth addicts and dealers are willing to go for their drug. Read More »
A recent series of unfortunate headlines, throughout both the United States and abroad, has shown the painful, and even deadly, results of resident aggression manifested into physical form. Read More »
Caregiving challenges have become so demanding that many SNFs may not have the resources to meet them. And in no sector of LTC is that concern more profound than in the family-owned facility. Read More »
Don’t panic. Be polite and respectful; remember this is an official visit. And please, for your sake, remember the old adage: ”If they ask you the time, tell them the time; don’t tell them how to build a watch.” Read More »
Officers attempted to communicate with the man, who had stabbed a female employee in the chest with a pen, but he was unresponsive to their requests and became confrontational. Read More »
Other CEOs and leaders are motivated to meet with you. They need a relationship with you as much as you need a relationship with them. Here are some tactics I have executed that realize this concept. Read More »
The Centers for Disease Control and Prevention posits that disease transmission via linens is rare and occurs almost exclusively as a result of improper handling. In other words, infection from linens is preventable. Read More »
The Long-Term Quality Alliance released a white paper reporting the lack of quality measures in long-term care to prevent unnecessary hospital readmissions. Read More »
Converting referrals into admissions is a complex process in which a team’s objective is to motivate a prospect and their family to choose a facility or service to meet their needs. Check out these strategies to maximize census. Read More »
I believe those of us who have been around for years have an obligation to work with young professionals to ensure that our industry remains in good hands. What lasting mark will you leave on the young blood? Read More »
Skilled nursing facilities must smartly adapt to monumental changes in order to capture market share, maximize reimbursement based on meeting patient needs and accurately capture all funding. Read More »
Bethany Health Care Center, Framingham, Mass., has made U.S. News & World Report's annual list of top-rated nursing homes three times. Its administrator explains the simple formula for her community's success. Read More »
The current Medicare payment policy for hospital “never events” has created risks for unassuming post-acute providers. Nursing homes, assisted living facilities and CCRCs need to prepare for the coming impact. Read More »
An analysis of those reporting bonuses for director of marketing showed an average annual salary of $46,872, with an average bonus of $9,354, or 19.96 percent of salary. Read More »
From a safety and risk perspective, the kitchen provides us with an immediate opportunity to develop a workforce that is “cultured” to prevent potential hazards and losses. Deviation from procedures is usually when an incident occurs. Read More »
An internship program is a great way to find qualified staff, raise resident morale, generate new ideas and give back to the community by helping college students. The key is fostering positive relationships with local colleges. Read More »
The simple truth is that successful sales and marketing professionals are made, not born. Here are the five areas of skill and knowledge your team members must have to be successful in healthcare sales and marketing. Read More »
Find qualified staff, raise resident morale, generate new ideas, market your community relations, save money—it's a no-brainer, really. Just ask yourself: "Can we start an internship program of our own?" Read More »
Do you wish you could be a fly on the wall, observing without changing the behavior of the people you’re watching? Wonder no more, as this nursing home psychologist reveals the secrets they don’t want you to know. Read More »
Beyond verbal communication, I wondered how else we may be devaluing our team members who work so closely with residents. Consider these questions about the design of your environments—and the messages they send to employees. Read More »
