Developing relationships with potential referral sources is one of the most important duties of a senior living executive. One provider found that offering CE courses helped acquaint referral sources with its community while providing these professionals with valuable content. Read More »
In March 2013, the majority of nursing home residents will experience a radical change—no more government checks in the mail. Long-term care facilities should start now to educate their staffers and their residents on the new electronic direct deposit system. Read More »
Knowing that the quality measures (QMs) are used by surveyors and the public to evaluate your facility’s care outcomes should convince you to give high priority to understanding the details of the QMs. Read More »
Last month I blogged about the Centers for Medicare & Medicaid Services’ controversial Five-Star Quality Rating System in light of news of its revamped Nursing Home Compare website. I invited readers to share their thoughts on the rating system and the website, knowing that this was one issue certain to generate some commentary. And it sure did. Read More »
To address cultural differences, many organizations make an effort to learn about the cultural practices of the different groups represented in the community. But sharing our cultural norms isn’t enough. What is most important to addressing the challenges of difference is to create a culture of respect, where each person feels valued and accepted. Read More »
A facility’s infection control program should start from the bottom, the top and sides. Housekeeping and maintenance departments are key players in infection control. Read More »
The Centers for Medicare & Medicare Services on Friday published a final rule pushing back the compliance deadline for converting to the ICD-10 system of diagnostic and procedural coding to October 1, 2014 from October 1, 2013. Read More »
Long-Term Living talks with Lynne Katzmann, president and CEO of Juniper Communities, on how benchmarking combined with a “double bottom line” philosophy have resulted in increased census and recognition as one of the top 25 women-owned businesses by Crain’s New York Business. Read More »
I believe it is the role of senior care administrators to generate motivation in their employees. This goal can be accomplished with a clear mission that is supported and reinforced on an ongoing basis, particularly through hands-on actions. Read More »
Residents often enter long-term care with surprisingly little knowledge about their conditions, whether they have a recent diagnosis or have been living with an illness for many years. Here are five reasons why we should teach our residents about the illnesses they live with. Read More »
Kindred Healthcare invests deeply in the heart of Texas, announcing its agreement to purchase IntergraCare's Texas-based home care and hospice operations. Read More »
Online marketing has skyrocketed in recent years and if you, long-term care provider, have yet to dip your toes into the Web waters, now’s the time if you hope to get a leg up on your local competition. Read More »
Better interviewing leads to better short-lists, and ultimately to better new employees. Rebecca McNeil, educational content manager at HealthcareSource, a provider of healthcare HR software, shares some strategies for finding new employees that truly match the culture and quality of your facility. Read More »
Ryan Frederick, founder and principal of Point Forward Solutions, shares with Long-Term Living magazine his strategies for transitioning senior living facilities into the spaces consumers will want tomorrow. Read More »
When operational changes occur, it is critical to review and update your community’s emergency plans to help ensure that the changes have been incorporated into these essential documents. Read More »
The unfortunate overlap of multiple payment-reduction laws and regulations could add up to $65 billion less for skilled nursing home budgets over the next 10 years, according to nationwide data released today. Read More »
What is a LTC provider to do when contracted service providers fail to follow through with certain responsibilities, resulting in denial of Medicare/Medicaid payments and civil penalties? LTC provider Daniel Farley shares the approach used by his organization to be proactive in resolving potential problems in advance. Read More »
The principals at three: living architecture maintain that one can incorporate hospitality design features at any phase of a senior living community’s life—from early planning through current status to future expansions. Their critical takeaway: One can never afford a dull community. Read More »
With increased government oversight and efforts to find inappropriately paid Medicare funds, facility staff may end a Medicare stay prematurely for fear of being audited and having their claim denied. What is the key to balancing provision of skilled care and avoiding auditor take-backs? Read More »
A low-premium, high-deductible health plan used to be viewed as "the single consumer's plan." Now, high-deductible plans are a favorite of employers, especially for large-group coverage. Read More »
Many changes are ahead for employers concerning employee health insurance benefits. Some of the rules will begin as early as this fall. Nancy Taylor, co-chair, Health & FDA Business Practice at global law firm Greenberg Traurig, LLC, discusses the key strategies employers should consider in preparing for compliance. Read More »
LTC providers are investing more heavily in short-term rehab as a way to recoup shrinking Medicare reimbursements while taking on higher-acuity cases in order to keep residents out of the hospital. Meanwhile, they are giving wellness amenities and programs higher priority as families evaluate facilities with a more discerning eye. Read More »
Many of our LTC residents are eating meals while sitting in their wheelchairs. How much do we "institutionalize" our residents by passively convincing them that sitting in the wheelchair in the dining room "is easier for everyone"? Time after time, we realize that our processes and philosophies have to be revisited and reiterated constantly. Read More »
A somber day in Kansas City, Mo.: A wandering senior is found dead and an entire nursing home is evacuated at two senior living facilities. Read More »
Three-week-old strike by unionized Connecticut nursing home workers continues. SNF operator alleges sabotage and vandalism by strikers. Company attorneys' seek criminal investigation by state authorities. Read More »
The Centers for Medicare & Medicaid Services’ controversial Five-Star Quality Rating System, which rates the nation’s nursing homes, is in the news this week with CMS unveiling its revamped Nursing Home Compare website. Since its introduction in 2008, the rating system has been maligned by LTC providers for its perceived faults and omissions. Read More »
The new version of CMS' Nursing Home Compare website now includes data on readmission rates, nursing home inspections and antipsychotic drug use. Read More »
It was a large group of states with GOP governors whose challenge of the ACA led to the Supreme Court’s ruling, and many of them have either decided, or reportedly may decide, to forgo the additional federal payments that would come from expanding Medicaid eligibility in their states. Read More »
Renovating existing facilities entails much more than a new coat of paint. Miles Girouard and Amy Ruedinger, RN, discuss the strategies involved in upgrading the physical environment and the care culture at the same time. Read More »
