Paige Cerulli |
Negative reviews can damage a facility’s reputation if left unaddressed, so it's important to respond promptly and appropriately.
Read More » Marlene Kurban |
Three thought leaders share strategies to rebuild trust with residents and families, increase occupancy levels, and leverage technology.
Read More » Paige Cerulli |
You could be missing out on opportunities and wasting your marketing dollars.
Read More » Paige Cerulli |
A detailed, well-thought-out plan can enhance both resident safety and family engagement and comfort levels.
Read More » Paige Cerulli |
The pandemic has not only reshaped the senior care industry; it’s also reshaped how family caregivers and older adults feel about senior care.
Read More » Paige Cerulli |
Knowing how to best use automation within your marketing funnel is key to a successful implementation.
Read More » Paige Cerulli |
A landing page is an essential element of a marketing funnel, and the quality of your landing page can drive or decrease conversions.
Read More » Paige Cerulli |
The marketing funnel is an essential element of any senior care facility’s marketing plan.
Read More » Paige Cerulli |
It’s essential for facilities to deliver consistent messaging and transparency across all of their marketing platforms.
Read More » Paige Cerulli |
The pandemic has reshaped senior care facility marketing, while also making effective marketing more important than ever.
Read More » Plenty of genuine online reviews can go a long way toward creating trust and giving your facility credibility.
Read More » Paige Cerulli |
It's vital that your facility’s marketing team pivots to stay effective during COVID-19.
Read More » During this unprecedented time of the novel coronavirus and the COVID-19 pandemic, your digital communications skills and efforts have been critical to helping save lives and protect your communities.
Read More » Paige Cerulli |
Senior care facilities’ public relations, marketing, and communications teams now play a more important role than ever.
Read More » Paige Cerulli |
Prompt, clear communication can help senior care facilities maintain public trust, keep residents up to date, and keep staff informed.
Read More » Paige Cerulli |
High turnover rates can have a significant effect on staff-resident relationships - learn how to mitigate that problem.
Read More » Elaine Howley |
Marketing and branding tactics that can help set your senior care organization apart from your competition.
Read More » Elaine Howley |
If your senior care organization doesn't have a social media presence, it’s time to get one set up.
Read More » Elaine Howley |
A PR agency can help you execute initiatives and cope with crisis communications, but you’ll have to do some work, too.
Read More » Elaine Howley |
Every long-term care facility has a website, but many don’t have a digital marketing strategy and fail prospective customers
Read More » Luke Fannon |
Senior living marketing expert Luke Fannon discusses five steps to using care quality to earn customer satisfaction and loyalty.
Read More » Pamela Tabar |
The comparison and ratings tool stems from a longstanding problem with elder abuse and neglect cases in the county.
Read More » Luke Fannon |
Hospitals don’t always make it easy for post-acute care providers to talk with their case managers. Creative marketing techniques can open the doors.
Read More » Social media is ubiquitous, valuable and fun. It can also get long-term care providers into a lot of legal trouble.
Read More » Nicole Stempak |
A recent survey found adult children prefer their parents age at home compared to a long-term care facility.
Read More » Luke Fannon |
Secret shoppers? Tours? Using multiple strategies to gather intel on your competitors can improve your sales and marketing strategies.
Read More » Pamela Tabar |
In celebration of Older Americans Month, the national initiative tackles culture change and the stereotypes of seniors by asking, “What’s age got to do with it?”
Read More » Online information about healthcare providers can be a double-edged sword. While positive feedback from customers can give business a boost, negative comnments can really burn.
Read More » Luke Fannon |
A well-conceived approach to supporting charities (local or national) can have a positive impact on your community and your census.
Read More » Pamela Tabar |
The California startup has its wheels in motion to transform non-medical transportation for Medicare and Medicaid beneficiaries.
Read More » 
