The New Wave of Foodservice Technology in Senior Care

Nell Griffin

Nell Griffin, EdM, CHC, CPHQ is a Healthcare Quality Improvement Facilitator. An experienced LPN and TeamSTEPPS Master Trainer, she has a master’s degree in Educational Policy Studies. She is a Certified Health Coach and a Certified Professional in Healthcare Quality specializing in long term care quality improvement. Her passion is working with LTC facilities to help improve quality activities and sustain effective practices. She can be contacted via her website, I Illuminate, Inc., www.iilluminate.net, which offers training and consulting services.

Unmet Needs Lead To Staff Turnover

A two-year study of three nursing homes in Sweden offers valuable data for all nursing home leaders. The study, Unmet Expectations: Why N... Read More »

QAPI Can Engage Staff and Improve Your LTC Facility

A key component of active implementation of the final rule is for all staff to be trained and participating in Quality Assurance Performance Improvement (QAPI) activities — a paradigm shift for some nursing homes. Read More »

12 steps to QAPI: Step 12: Take systemic action

The final chapter in the series “12 Steps to QAPI” shows how preparation, organization, data and action can correct and improve processes to enhance the quality of care your residents receive. Read More »

12 steps to QAPI: Step 11: Getting to the ‘root’ of the problem

When a problem is identified, QAPI Step 11 shows how to perform a root cause analysis so an effective remedy can be implemented to prevent future events and keep residents safe from harm. Read More »

The 12 steps of QAPI: Step 10: Plan, conduct and document PIPs

QAPI expert Nell Griffin, LPN, EdM, offers valuable resources and advice on establishing performance improvement projects to remedy problems in care practices. Read More »

12 steps to QAPI: Step 9: Prioritize quality opportunities and charter PIPs

Identifying problem areas, establishing goals, selecting committees and accessing data to enhance quality are components that determine whether a facility should charter a performance improvement committee. Read More »

12 steps to QAPI: Step 8: Identify your gaps and opportunities

Now that your facility's QAPI plan has been developed and leadership and staff are on board, it's time to put the plan into practice in the constant mission to improve and enhance quality care. Read More »

12 steps to QAPI: Step 7: Collecting and using data

We’ve passed the midpoint of the continuing series on Quality Assurance Performance Improvement (QAPI). Now it’s time to collect and analyze data to improve person-centered care. Read More »

12 steps to QAPI: Step 6: Conduct a QAPI Awareness Campaign

Tips on various ways to communicate your facility's QAPI plan to all stakeholders--residents, staff and families. An awareness campaign helps to embed quality awareness into your nursing home's culture. Read More »

12 steps to QAPI: Step 5: Develop your QAPI plan

In Step 5 of the continuing series on Quality Assurance Performance Improvement (QAPI), Nell Griffin, LPN, EdM, discusses the importance of establishing a plan to complete the prerequisites to ensure successful implementation. Read More »

12 steps to QAPI: Step 4: Guiding principles

In Step 4 of the continuing series on QAPI, Nell Griffin, LPN, EdM, discusses the importance of a nursing home establishing its sense of self and communicating that image to all staff. Read More »

12 steps to QAPI: Step 2: Teamwork

In Step 2 of our series on achieving Quality Assurance Performance Improvement, Nell Griffin, LPN, EdM, explains the importance of team building and teamwork. Read More »

12 steps to QAPI: Step 1: Leadership

In the first installment of our series on achieving Quality Assurance Performance Improvement, Nell Griffin, LPN, EdM, a quality improvement facilitator and TeamSTEPPS trainer, explains the importance of leadership engagement, responsibility and accountability through proactive care practices and administrative policies. Read More »