Collaboration platform joins LTC stakeholders in care coordination

Tampa, Fla.-based Tribridge has launched a single platform for enabling collaboration among clinicians and administrators in long-term care, skilled nursing and assisted living communities, as well as hospitals, clinics and physician networks.

Tribridge Health360 is built on the Microsoft Dynamics CRM platform and is a suite of solutions that offers:

Care coordination: A platform for developing and managing personalized care programs that is designed to streamline the coordination of care and case management activities and helps providers target specific populations with tailored outreach and education programs.

Customer experience: A structure to measure and manage non-clinical elements of an episode of care, such as convenience, staff attitude and location, which affect provider choice and reputation.

Customer engagement: A solution focused on patient/resident acquisition and retention, including marketing and sales applications, apps for customer service and support, healthcare portals and analytics.

“The consumerization of healthcare is a transformation that is happening faster than most anticipated, and it’s not going to slow,” Damon Auer, vice president, Tribridge’s Healthcare practice, said in a press release. “Tribridge’s [system] not only enables operational efficiency in this new era of personalized care coordination, it also helps providers demonstrate a truly patient-centered and collaborative approach to health.”